What’s New

Complete multiple shipments at once to save time

You can now complete up to 50 shipments at once using the In-Transit Shipments tab. The platform also includes a new filter, Show Delivered Only, which enables you to filter shipments that have arrived at the destination—but have not been marked as complete. For users with heavy volume shipments, this new feature will help you save time completing shipments in the Tive platform.

Manage shipment alerts in Spanish (Spain) or English!

Now you can manage shipment alerts in Spanish—and you can also select a language for carrier contacts so they can be notified of alerts in either language. To set a language for a carrier, simply edit your carrier contact and select the preferred language. This new feature enables you to remove communication barriers—and collaborate more effectively to mitigate excursions during transit.

Resolve & comment on shipment alerts

With this release, you can now resolve and comment on shipment alerts—enabling you to collaborate more effectively with teams to troubleshoot and resolve issues during transit. With this new feature, you can easily change the status of an alert from In Progress to Resolved, as shown below.

Quickly filter Trackers List by device type

Now it’s easier than ever to find specific trackers in your inventory on the Trackers List page. If you use multiple types of Tive trackers, you can now filter your inventory by model or device family to locate trackers more quickly.

Assign users to shipment alerts

You can now assign specific users to receive shipment alerts—so they can be notified to take action when it counts: in the moment.

Bug Fixes

Here’s a rundown of bug fixes for this month.

• Rather than referencing a Saved Location by its address, you can now create a name for a Saved Location in the Tive platform.
• You can now see in what phase of a shipment an alert is triggered i.e., active at origin, at the destination, and/or in-transit.
• Addressed an issue that prevented Alerts from being shown on a graph inside the Shipment Analysis page. 

If you need any help or have any questions, we’re always here for you. Drop us a note at support@tive.com. 

Coming Soon

We’re excited to share two powerful new feature coming in March!

Generate and share reports in Spanish!

Coming soon, you can generate reports in both English and Spanish from within the Tive platform! Not only will this new feature enable collaborators from outside of your organization to generate reports in Spanish, but you will also be able to download previously generated reports in Spanish.

Self-guided onboarding

Coming soon, you will be able to get up and running in the Tive platform—so you can start tracking shipments immediately. Our new self-guided onboarding will enable you to begin setting up your account in the Tive platform—without having to wait for support from the Tive team. The onboarding experience will walk you through how to:

• Register a tracker
• Configure a tracker
• Create an alert preset
• Create a location
• Create a new shipment location and alert presets
• Navigate the Shipments and Trackers pages
• Generate a report
• Complete a shipment

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