The Digital Logistics Provider: Delivering a New Level of Service in the Age of IoT

Thanks to the Internet of Things, or IoT, you can track your car, your pet, and even your Dominos pizza as it travels from the oven to your doorstep. The age of IoT is upon us, and if LSPs (Logistics Services Providers) don't want to be left behind, it's time to go digital. 

Facing rising customer expectations and tasked with managing increasingly complex global supply chains, it has become essential for Logistics Services Providers, or LSPs, to incorporate IoT tools into their operations. But for many LSPs, it can be hard to figure out what's what in the world of IoT -- what's real, what's practical, what should the modern LSP actually be doing? That's why we wrote a white paper specifically for LSPs.

Our latest white paper, titled The Digital Logistics Provider: Delivering a New Level of Service in the Age of IoT, focuses on the challenges faced by modern LSPs, as well as the opportunities that new digital technologies offer. On the one hand, consumer trends such as Amazon and Uber have skyrocketed expectations for connectivity and real-time visibility, leaving many commercial service providers scrambling to catch up to the new status quo. After all, as manufacturers grow accustomed to real-time updates and lightening-fast delivery in their personal lives, it is only natural that they are beginning to expect similar levels of efficiency and transparency from the LSPs responsible for coordinating their million-dollar shipments.

At the same time, new technologies have become available that make it possible to achieve previously inconceivable levels of real-time awareness and data-driven optimization throughout the supply chain. In this white paper, we provide an overview of  some of the new data sources that have become available, and how new IoT tools can enable new levels of visibility into the global supply chain. Finally, we discuss some of the new operational processes that IoT-powered LSPs are putting into place to ensure that they can provide a superior experience to their customers.

This white paper will give LSPs the information they need to stay competitive in the age of IoT. With a digital supply chain powered by IoT tracking technologies and big data analytics, today’s LSPs are keeping ahead of the game, informing their customers as soon as problems occur and leveraging data-driven insights to optimize from end to end.

If you'd like to learn more about how modern LSPs are leveling up their service in the digital era, download the white paper today.