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Infinity Building Solutions: Boosting End-Customer Satisfaction
Infinity Building Solutions wanted more insight into the status of their shipments. They were tired of depending on carriers for accurate updates, and they wanted to be able to protect shipments from damage. en route “We had no real-time monitoring of anything in most cases—it was ‘send it out and pray that it makes it,’” said Tyson Baker, Founder & Principal at IBS. In 2022, he looked into real-time shipment visibility solutions—and found Tive.